 |
 |
 |
Business Excellence
Our Excellence Model helps us strengthen leadership practices, build and measure organisational culture, and increase awareness across the organisation.
"On-going revitalisation in a dynamically changing environment”
The MOL Group Executive Board aspires to achieve levels of excellence across all Divisions comparable to the best in the industry and the region. In 2003, MOL therefore selected the internationally accepted EFQM (European Foundation of Quality Management) Business Excellence Model to structure, deliver and manage a clear and understandable series of improvement programmes. Results in excellence are achieved through firm leadership that drives policy and strategy, delivered through people, partnership and processes, as far as shareholders, customers, people, and society are concerned.
MOL has launched a long-term initiative, "Excellence 2008", to orchestrate its internal improvement efforts, to integrate the Business Excellence concept into day-to-day working life and gradually to establish a Self-Assessment system to act as an engine for internal improvement. This bottom-up system will provide a solid basis for a profound diagnosis of our business operations, enabling us to develop significant proposals that focus on the optimum exploitation of our company's resources.
An Excellence Model, based on organisational self-assessment, focuses on the way organisations are managed, at various levels. Therefore, it helps strengthen leadership practices, and measures and builds organisational culture. As a catalyst for improvement, it can also produce achievable business advantages that reinforce competitiveness. The model, moreover, increases stakeholder awareness of the social, environmental and economic impact of our operations; helps improve performance; helps identify issues so that resolutions may then be included in policies, strategies and everyday management practices.
In 2001, MOL Plc. established the Chairman Quality Award to foster and promote tangible improvement measures and to recognise outstanding performance within the organisation. Later, this initiative was extended across the whole MOL Group, resulting in significantly increasing numbers of applicants. This award is very similar to the European Quality Award, the most prestigious related to organisational excellence in
Participating units are evaluated using a specific methodology based on the Business Excellence model, whereby outstanding performers are selected by, and then receive awards from our Chairman.
In 2005 the Chairman Quality Award was announced, in three categories
- Integrated MOL Group organisational unit
- MOL Group subsidiary
- Most improved organisation
