Our Excellence Model helps us strengthen leadership practices, build and measure organisational culture, and increase awareness across the organisation.
"On-going revitalisation in a dynamically changing environment”
The MOL Group Executive Board aspires to achieve levels of excellence across all Divisions comparable to the best in the industry and the region. In 2003, MOL therefore selected the internationally accepted EFQM (European Foundation of Quality Management) Business Excellence Model to structure, deliver and manage a clear and understandable series of improvement programmes. Results in excellence are achieved through firm leadership that drives policy and strategy, delivered through people, partnership and processes, as far as shareholders, customers, people, and society are concerned.
An Excellence Model, based on organisational self-assessment, focuses on the way organisations are managed, at various levels. Therefore, it helps strengthen leadership practices, and measures and builds organisational culture. As a catalyst for improvement, it can also produce achievable business advantages that reinforce competitiveness. The model, moreover, increases stakeholder awareness of the social, environmental and economic impact of our operations; helps improve performance; helps identify issues so that resolutions may then be included in policies, strategies and everyday management practices.
An Excellence Model is used as a tool for organisational self-assessment; as a benchmark of excellence vis-ŕ-vis other organisations; as a guide to identifying areas for improvement. MOL Group, therefore, has started to apply the Business Excellence Model as a framework in which to orchestrate organisational development projects. In addition, the model will be used to measure the effectiveness of different management tools and improvement projects.
Chairman Quality Award
In 2001, MOL Plc. established the Chairman Quality Award to foster and promote tangible improvement measures and to recognise outstanding performance within the organisation. Later, this initiative was extended across the whole MOL Group, resulting in significantly increasing numbers of applicants. This award is very similar to the European Quality Award, the most prestigious related to organisational excellence in
Participating units are evaluated using a specific methodology based on the Business Excellence model, whereby outstanding performers are selected by, and then receive awards from our Chairman.
In 2005 the Chairman Quality Award was announced, in three categories
The Chairman Quality Award signifies highly prestigious recognition that will inspire employees to appreciate key MOL Group corporate values, and reward them for their accomplishments. Group organisational units delivering outstanding results can demonstrate the success of their professional, financial and team-building efforts, as well as their working methods, to encourage others to follow and adapt similar approaches.